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The system includes a Water Pump for powerful Water Jets, the Suction is used for circulation, the Water Heaters maintains the water temperature, the air regulator and switch are used to adjust the intensity of the massage, and the Hoses & Fittings ensure the stable operation of the various components of the system.
Bathtub electric control system includes controller to mobilize bathtub pump, lighting, sterilization and other functions.control panel is used to gather commands on and off for easy operation.
The bathtub support system consists of a support frame and bathtub legs. The frame distributes the weight evenly; the bathtub legs are height-adjusted to prevent shifting or tilting during use.
The air pump in the bathtub bubble system is used to provide power and air, the air hose is used to connect the air pump and the jets and deliver the air, the manifold delivers the air to the different jets, the air jets are used to spray to produce bubbles, and the check valve is used to prevent the air from flowing backward.
TThe bathtub water inlet system includes a faucet set and a waterfall faucet that allows you to adjust the water flow and temperature.
The Bathtub Comfort System has pillows for neck and back support. Armrests provide stability for safe entry and exit, reducing the risk of slipping.
The bathtub audio-visual system is equipped with Bluetooth function, which can wirelessly connect to smartphones, iPads and other devices to play music easily.
The bathtub lighting system includes LED light kit components to provide basic lighting for bathing and to create ambiance.
The bathtub ozone system consists of an ozone generator for generating ozone to sterilize the water for bacteria and a check valve to ensure one-way flow of air without backflow.
The bathtub aromatherapy system is equipped with an atomizing device that releases essential oils into the water, filling the space with a soothing aroma.
The drain in a bathtub drain system efficiently drains water to prevent clogging or pooling.
Bathtub thermostat systems are heaters that ensure a consistent and comfortable water temperature.
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The Whirlpool system consists of a water pump, water return, heater and jets. Stable flow, stable temperature, and multiple jet jetting patterns provide you with a great massage experience.
The bubble system is equipped with an air pump that drives the airflow through the tubing to the jets, a diverter tube that ensures even distribution of the airflow, and a check valve that prevents backflow.
SPA water feature systems combine waterfalls with laminar jets to create stunning visual effects.
The SPA audio-visual system includes Bluetooth speakers and one TV. Users can play music or radio wirelessly, while the TV plays the user's favorite content.
The SPA Peripheral Support System includes a spa cover, lifter, steps, handrails and caddy. The cover locks in the heat while the lifter allows easy removal of the cover. Steps and handrails ensure safe entry and exit, and the bar allows users to enjoy a drink.
SPA Electric Control System includes controller for mobilizing the operation of other system functions, and control panel for users to operate the spa bathtub with one button.
In the SPA circulation system, the filter cartridge is placed in the filter to play a filtering role, the suction and circulation pump for water circulation, the heater is used for constant temperature, the ozone generator and UV lamps are used for sterilization and disinfection.
SPA sterilization system includes ozone generator and UV lamp for sterilization.
The SPA thermostat system consists of a heater that heats the water and maintains the water temperature at a constant level.
The SPA framing system includes skirt boards for the bottom and perimeter of the spa hot tub.
The SPA LED light system utilizes LED pool lights, mini lights, luminous nozzles and skirt strips. The LED lights provide uniform illumination, the mini lights highlight design details, and the glowing nozzles and skirting strips add a luminous ambient effect.
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Replacement Service Contact Experts
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Hydrorelay provides comprehensive replacement parts services, focusing on multi brand bathroom and spa equipment, bringing reliable supply chain support to partners and enhancing market competitiveness.
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Hydrorelay provides comprehensive replacement parts services, focusing on multi brand bathroom and spa equipment, bringing reliable supply chain support to partners and enhancing market competitiveness.
Services
Focus on providing high-quality, customized accessory solutions for bathroom and spa components manufacturers.
Home / Services
Pre-sales
Accurate recommendations and personalized solutions.
We provide comprehensive OEM mold production services with the ability to quickly open molds, completing mold development in just 30 to 40 days. In addition to traditional mechanical molds, we also offer highly cost-effective manual modeling services to significantly reduce mold development costs.
Through personalized customization services, we can turn your ideas and concepts into practical design solutions, offer design guidance aligned with industry trends, and provide preliminary designs when needed, effectively reducing your design costs.
We provide 1~2 samples for free, but you need to pay for the shipping fee. This is the fastest way to test the quality and reduce risks. In addition, for some products with higher value, the sample fee can be waived when placing a second order.
Samples can be sent by air or express, including DHL, UPS, FEDEX, TNT, EMS, etc., usually delivered within 7 days. (Some large items may not be suitable for air transportation)
Customer service response time:
Quick reply within3hours, quotation within8hours.
Sample Request
We not only provide professional and detailed product information, but also combine product features with your needs, recommend the most suitable products or related alternatives, customize personalized solutions for you, and expand your choice space.
We not only have our own production base, but also have established close cooperative relations with many high-quality factories. If you have difficulty finding suitable accessories locally, we are very happy to help you find the most suitable solution.
Each product comes with detailed instructions, installation manuals and user guides to ensure that you can easily master the use and installation steps of the product.
For some accessory products (such as jets, shower room handles, etc.), we provide detailed technical parameters and material descriptions to ensure that you can understand the performance, specifications and scope of application of the product. Most of our products will come with an instruction manual. If you are not sure how to install the accessory products, we will also provide you with a detailed installation video.
Hydrorelax has been in business for more than 20 years and has optimized the supply chain. In addition to our own factories, we have also integrated hundreds of parts factories to provide you with the most comprehensive parts supply services.
Looking for a specific product?
Hydrorelax offers thousands of product models, covering bathtubs, spas, and shower rooms, and can be customized. For any model and style you need, we will provide you with a full set of product solutions.
If your minimum order quantity is not very high, we still welcome communication with you. We are always customer-centric and committed to providing flexible solutions based on your needs.
We rely on China's authoritative public export data and combine feedback from customers in various countries, which allows us to continuously accumulate and analyze firsthand market data. These in-depth insights help us accurately grasp the latest global market trends and provide trend forecasts and data support for a wide range of products.
By offering practical suggestions for customers' product strategies and market planning, this information helps them seize market opportunities more effectively, ultimately contributing to strategic business growth.
On sale
Efficient service and quality assurance.
Once your order is successfully placed, we will promptly provide a detailed commercial invoice listing all order details, including product specifications, quantity, expected delivery date, and any specific quality requirements. Additionally, we will implement a production progress report system to transparently track all stages of production and adjust the plan as needed to ensure timely delivery, meeting or exceeding your expectations.
We have at least 4 quality inspection processes:
Pre-production Product Confirmation
Before production, we will provide customers with pre-production samples. Production will only officially begin after the customeconfirms the sample.
Communication and confirmation during production
During the production process, we communicate with customers regularly, report production progressand promptly confirm any issues that may affect quality or delivery time.
Final product quality inspection and packaging confirmation
After production is completed, all finished products will undergo a comprehensive quality inspection. At the same time, we will confirm thepackaging requirements with customers, including marks, labels.
Confirmation and feedback before shipment
Before shipment, we will provide customers with the final inspection report and photos, and wil onlyship after confirming that the product is correct.
We can ship products to all parts of the world.
We understand that on-time delivery is vital to your business.
Hydrorelax works closely with logistics companies to provide flexible logistics solutions, including sea, air and courier. We choose the transportation method based on the specific needs of our customers and track it in real time to ensure that the shipment will arrive on time.If the product is in stock, the fastest delivery time is 7-15 days(depending on your region); if the product needs to be produced, The delivery time starts from the time you pay the deposit, and it will be shipped within about 25-40 days. Of course, if you need to receive the product before a specific date, please feel free to contact us.
We can ship products to all parts of the world.
In the transportation plan, We are well aware that the space and weight of each container have their upper limit, and our will reasonably plan and accurately measure according to the actual needs of customers to maximize the use the container.
Whether it is special packaging requirements for different products (such as wooden pallets, foam packaging) or optimization of cargo weight, we will fully consider to ensure that more goods are loaded within the weight limit.
In the case of multiple accessories, multiple batches, and multi-channel shipments, we provide detailed procurement, shipment and financial lists to ensure that the accessories can be shipped uniformly and efficiently, so as to avoid the delay of a single accessory affecting the overall production progress of the customer.
Of course, we always take your requirements as the premise. Whether it is to concentrate on the unified shipment of multiple styles of goods, or to choose to ship in batches based on the principle of time efficiency, we will optimize the logistics plan as much as possible to bring you more effective transportation services.
In the standard communication process, such as product size, packaging method, and payment terms confirmation, our first task is to use professional knowledge to proactively answer customers' questions, help clarify uncertain details, and ensure that all product information and order data are accurate. For complex situations that customers may encounter, we also attach great importance to early communication to prevent potential problems.
In the event of force majeure, such as rising ocean freight rates, delayed shipping schedules and other emergencies, we will quickly communicate the latest situation to customers, provide transparent information communication, and propose appropriate solutions. No matter what stage the order progresses to, we always prioritize the interests of customers, so that you can have a clear grasp and full confidence throughout the cooperation process.
For our VIP customers, we specially provide flexible OA financial services to help you optimize capital management and simplify the procurement process. Through this service,customers can enjoy exclusive preferential prices while we can also give you a longer payment cycle to make capital turnover more relaxed.This will not only help alleviate cash flow pressure, but also allow you to expand market layout and seize opportunities more quickly during the peak season.
Throughout the order process, we provide detailed funding plans and customized repayment schedules to ensure that customers can clearly understand the progress and fund usage of each order, making the cooperation process more efficient and worry-free.
After-sales
All-round support and continuous optimization.
If you encounter any issues during installation or use of the product, we will offer detailed, easy-to-understand technical support through various channels, including step-by-step video tutorials, graphical guides on our blog, and real-time assistance via chat or video.
If the product experiences any quality issues during the warranty period, we provide at least one year warranty for each product. If the accessories you receive have obvious manufacturing defects, please provide a detailed description of the defects and attach relevant photos or videos so that we can confirm the key problems of the product as soon as possible.
Our technical department and our manager will verify the situation based on the information you provide and provide solutions within 24 hours. Common solutions are as follows:
Replacement or reissue
If the product is indeed defective, we will arrange for a replacement or re-shipment in accordance with the contract commitment and cover the associated costs.
Return
If the defect cannot be repaired or replaced, it will be returned according to the terms of the contract, and the unqualified product will be returned and refunded.
Compensation or discount
In some cases, if the product has some defects and you are still willing to accept it, we will provide compensation or discount as compensation.
Regular customer satisfaction surveys and feedback collection
After product delivery, we conduct regular customer satisfaction surveys and build strong long-term partnerships through continuous customer tracking to ensure better fulfillment of changing needs and to keep abreast of the latest market trends.
Recommend new products regularly based on market feedback
Through statistics and comparative analysis, we can detect changes in demand for certain functions or features in the market, and then adjust and innovate product design, quickly present new products to partners, and help our customers grow steadily.
To ensure that customers have no worries when using our products, we provide multi-level technical support and troubleshooting services. Our after-sales team has rich professional knowledge and practical experience, and can quickly respond to various technical needs of customers. The following are the specific ways we support:
Real-time online communication
Our technical team can provide guidance through video calls or online chat. When customers have problems, they can directly connect to our team for one-to-one online assistance in time.
Video Demonstration & Instructions
For complex operations or equipment commissioning, we provide detailed instructional videos to help familiarize with each product detail and avoid potential problems.
Remote diagnosis & troubleshooting
In the case of some equipment support, we can perform equipment diagnosis through remote connection to quickly identify and solve technical problems. Even if remote connection is not possible, our team will guide customers to troubleshoot equipment problems, analyze and eliminate them step by step until normal operation is restored.
FAQ & technical data support
In order to help customers quickly get started and deal with common problems, we provide detailed technical manuals and FAQ documents, covering product installation, commissioning and troubleshooting methods for common faults, to help customers solve some minor problems by themselves and shorten waiting time.
PLEASURE AND RELAXATION OF WATER
We are more than just a supplier of bathroom and spa equipment components, Hydrorelax has an experienced team dedicated to providing you with professional, tailor-made solutions.