Cooperation with a top 500 company in Germany

In today's business environment, working with industry giants often means great opportunities and challenges. Our cooperation with a Fortune 500 sanitary ware company in Germany is just such an exciting story full of twists and turns. This customer has a highly mature supply chain system, advanced technology research and development capabilities and a leading global market position, has long occupied a pivotal position in the global sanitary ware industry. With such a mature partner, we knew it would not be easy to win their trust.
During the first three years, we did not rush into anything, but chose to build the relationship with patience and professionalism. During this period, the client was constantly optimizing its product lines and supply chain, looking for new suppliers who could provide it with greater added value. It was in this context that Hangzhou Hydrorelax, with its expertise and innovative solutions in the field of sanitary fittings, gradually came to the customer's attention. However, at that time, our customers were still in a wait-and-see phase and did not fully open up to us.
Nevertheless, we kept in close contact with our customers, regularly sharing industry trends, technological innovations and market insights. This continuous contact not only let customers feel our sincerity, but also let them gradually realize our deep accumulation in the field of bathroom accessories. Finally, at the beginning of last year, we successfully won the first purchase order from the customer. This breakthrough is not only a recognition of our professional ability, but also a full affirmation of the potential of cooperation between the two sides.
In the early stage of cooperation, the customer had clearly indicated that the core reason for choosing to cooperate with us was that we could provide them with integrated product solutions. Unlike traditional single-product supply, we are always committed to providing customized services based on customers' actual needs. With an in-depth understanding of our customers' product lines, Hangzhou Hydrorelax quickly integrates existing resources and market trends to provide our customers with a number of bathroom accessory packages. At the same time, based on our deep insight into the global market, we foresaw the optimization of sourcing strategies, helping the client to find the best balance between cost control and product quality.
After several rounds of in-depth communication and optimization, both parties finally finalized the cooperation details. In this process, our professional attitude and efficient execution left a deep impression on the client, and laid a solid foundation for the subsequent long-term cooperation.
In the follow-up communication with the client, we learned that the client plans to launch a new product line in 2025, expanding from the original single bathroom accessory sales to the finished bathtub business. This strategic upgrade not only marks the further diversification of the customer's business, but also brings new opportunities for cooperation between the two sides. The customer has clearly indicated that it is very likely to develop in-depth cooperation with us in the field of finished bathtubs in the future.
We are very excited about this and have already begun active preparations. We will continue to leverage our expertise in the sanitary ware field and provide comprehensive support from design, production to supply chain management, taking into account the needs of our customers. We believe that through our close collaboration, we will not only help our customers upgrade their business, but also further strengthen our leading position in the global sanitary ware market.
In the future, we will continue to work together with our customers to explore more possibilities and inject new vitality into the development of the global sanitary ware industry.
Hydrorelax is committed to becoming the most reliable partner in the global sanitary industry.