COMMON PROBLEM

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Frequently Asked Questions

Q: What’s your shipment terms?

A: Generally, if samples, by air or by express(DHL,UPS,FEDEX,TNT,EMS)If bigger order, by sea.

Q: What’s your payment terms?

A: Small amount: western union, paypal Big amount:T/T, D/P, L/C, O/A

Q: What’s your price terms?

A: Small amount: western union, paypal Big amount:T/T, D/P, L/C, O/A

Jets

Q:What do I do if water backs up into the blower or no air comes out of the jets?

A:Check the HP of the motor for GPM. Determine how many jets are in the spa. You should have 10-12 GPM per jet.

Check retainer ring for the following:

1.Retainer ring does not have Teflon tape around thread or not enough.

2.Retainer ring is not threaded in all the way. You may need to extend length with 1″ coupler.

3.Retainer ring and 1″ pipe is not glued in all the way so that it is flush with the wall.

4.If you have a monster jet you must have the proper nozzle in jet.

Q:What do I do if water backs up into the blower or no air comes out of the jets?

A:Check the HP of the motor for GPM. Determine how many jets are in the spa. You should have 10-12 GPM per jet.

Check retainer ring for the following:

1.Retainer ring does not have Teflon tape around thread or not enough.

2.Retainer ring is not threaded in all the way. You may need to extend length with 1″ coupler.

3.Retainer ring and 1″ pipe is not glued in all the way so that it is flush with the wall.

4.If you have a monster jet you must have the proper nozzle in jet.

Spa Cover

How to Know When You Need a New Hot Tub Cover?

A good hot tub cover is an investment that can not only protect your hot tub from the elements, it can also save you money. It helps maintaintemperature, and keeps foreign matter from affectingwater chemistry. A high quality hot tub cover can last several years. Unfortunately, no matter how high the quality of your new hot tub cover. Eventually it will wear out and need to be replaced. How do you tell when you need a new hot tub cover? It’s surprisingly easy.

Situation A: Sagging Hot Tub Cover

If your cover is sagging, whether in the middle or towards one side, that’s a problem. Sagging means that the structure of the cover material has been compromised. It is also an indication that more serious problems are on their way. Your hot tub cover sags because the foam cores are broken, and/or because the reinforcing has failed. This makes the cover less structurally sound, meaning it can’t hold up to the same level of weight on it, from either rain or snow. Once the structure has been compromised, it will only get worse, not better.

Q:What do I do if water backs up into the blower or no air comes out of the jets?

A:Check the HP of the motor for GPM. Determine how many jets are in the spa. You should have 10-12 GPM per jet.

Check retainer ring for the following:

1.Retainer ring does not have Teflon tape around thread or not enough.

2.Retainer ring is not threaded in all the way. You may need to extend length with 1″ coupler.

3.Retainer ring and 1″ pipe is not glued in all the way so that it is flush with the wall.

4.If you have a monster jet you must have the proper nozzle in jet.

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